Flow Social Assistant
Privacy Policy

Last updated: February 5, 2026

1. Information We Collect

When you use Flow Social Assistant, we collect:

  • Your Instagram Business account ID and username
  • Access tokens provided by Meta for API access
  • Messages and comments received through your Instagram account
  • Automation rules and settings you configure

2. How We Use Your Information

We use your information to:

  • Provide automated messaging and comment reply services
  • Store your automation rules and preferences
  • Process incoming messages and execute your configured automations
  • Improve our services and user experience

3. Data Storage & Security

Your data is stored securely using industry-standard encryption. Access tokens are stored encrypted and are only used to communicate with Instagram's API on your behalf. We do not share your data with third parties.

4. Data Retention

We retain your data for as long as your account is active. You can request deletion of your data at any time by disconnecting your Instagram account from our service.

5. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Withdraw consent at any time

6. Contact Us

If you have any questions about this Privacy Policy, please contact us through our support channels.